Term of Service

This website is operated by Coopmate. Throughout the site, the terms "we", "us" and "our" refer to Coopmate. Coopmate offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Service.

You must not transmit any viruses, malware, or destructive code.

Any breach of these Terms will result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment information) may be transferred unencrypted over various networks and adapted to technical requirements. Credit card information is always encrypted during transmission.

You agree not to reproduce, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Headings used in this agreement are for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify site content at any time without obligation to update.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities. Returns and exchanges are subject to our Return Policy.

We have made every effort to display product colors and images accurately, but we cannot guarantee your device will display them correctly.

We reserve the right to limit sales by person, region, or jurisdiction and to discontinue products at any time.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion, including orders that appear to be placed by resellers or distributors.

You agree to provide accurate and current account and purchase information and to update it as needed so we can complete transactions and contact you.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available” without warranties. Your use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Service may include content or links from third parties. We are not responsible for the content, accuracy, or practices of third-party websites. Please review their policies before engaging in any transaction.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit comments, ideas, or feedback, you agree that we may use them without restriction or compensation.

You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or harmful content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating laws, infringing intellectual property, submitting false information, spreading malware, collecting personal data of others, or interfering with security features.

We reserve the right to terminate access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Our Service and products are provided "as is"and "as available" without warranties of any kind.

Coopmate shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products, to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Coopmate and its affiliates, employees, and service providers from any claims arising from your breach of these Terms or violation of any law.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate access if you fail to comply with these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any related policies constitute the entire agreement between you and Coopmate and supersede any prior agreements.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or replace any part of these Terms by posting updates on our website. Continued use of the Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Email: service@coopmate.com

Phone:  (+1) 2534344739

Address: FLAT/RM A03, 9/F, HOOVER INDUSTRIAL BUILDING, 26-38 KWAI CHEONG ROAD, KWAI CHUNG, NEW TERRITORIES, HONG KONG