Contact Us
Contact Us
At Coopmate, we focus on easy, everyday style that fits real life.
If you have questions about our products, sizing, or your order, we’re always happy to help.
📞 Phone
Phone: (+1) 2534344739
📧 Email Address
📍 Address
FLAT/RM A03, 9/F, HOOVER INDUSTRIAL BUILDING, 26-38 KWAI CHEONG ROAD, KWAI CHUNG, NEW TERRITORIES, HONG KONG
⏰ Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
We respond to all email inquiries within 24 business hours.
If you’ve already placed an order, please include your order number in your message so we can assist you more efficiently.
How Can We Help?
🛒 Order Support
Questions about an existing order, shipping status, or changes?
Please contact us at:
Email: service@coopmate.com
Tip: Including your order number in the subject line helps us assist you faster.
👗 Product & Size Advice
Not sure which style or size will work best for you?
We’re glad to offer simple, honest suggestions to help you choose with confidence.
🔄 Returns & Exchanges
Need to start a return or exchange?
We’ll guide you through the process and make it as easy as possible.